Are you ready to help the world learn languages? Are you energetic, enthusiastic and a power user of technology and the web? LingQ is a language learning app which enables learners to learn from “content they love”. Therefore, ensuring users get started properly and discover all our great functionality is crucial to our success.
We are looking for someone to be responsible for managing the customer journey from the newbie stage through to managing retention long term. This includes maintaining and keeping our help materials up to date, keeping users aware of new functionality as it develops and letting users know how to get the most out of our application. Most importantly, it means analyzing and optimizing our new user messaging across platforms and optimizing this messaging to bring about the desired usage of our core features.